Contact
We are a small shop. Email reaches a person, and that person answers — usually the same day, always within one business day.
Hours
Monday to Friday, 9am to 5pm Eastern.
What to include
If your question is about an existing order, send the order number. If it is about a return or a warranty claim, a photograph saves us both a round trip.
Before you write
Most questions — what the board is made of, what ships in the box, how to care for it, how returns work — are answered on the FAQ page.